Ligal

Privacy Policy

At Senpai & Co., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.
We may update this Privacy Policy from time to time. Updates will be posted on this page.

Information We Collect

We may collect:

Personal Information: Name, email address, phone number, billing/shipping address, payment details.
Account Information: Login credentials, order history, wishlist items.
Usage Data: IP address, browser type, pages visited, time spent on our site.
Voluntary Data: Information provided via contact forms, customer surveys, or community participation (e.g., Kohai Club sign-up).

We do not collect sensitive personal data unless required by law or provided voluntarily.

How We Use and Store Your Information

We use your information to:

Process and fulfill your orders.
Communicate with you about your purchases, account, and promotions.
Provide personalized product recommendations.
Improve our website, services, and community features.
Detect and prevent fraudulent transactions.

We never sell your data. We may share it only with:

Service Providers: Payment processors, shipping carriers, marketing platforms—only to the extent necessary to provide our services.
Legal Authorities: If required by law or to protect our legal rights.
We ensure all third parties comply with GDPR and CCPA requirements.

Lawful Basis for Processing (GDPR)

We process your personal data under one or more of the following lawful bases:

Contract: To fulfill our obligations when you make a purchase or request a service.
Consent: When you opt in to marketing or newsletters.
Legitimate Interests: To improve our website, personalize content, and prevent fraud.
Legal Obligation: If required to comply with laws or court orders.

Cookies, Tracking & Data Retention

We use cookies, pixels, and similar technologies to:

Remember your preferences and shopping cart.
Analyze site traffic and performance.
Provide personalized ads (only with your consent where required).

You can manage cookies in your browser settings .

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

We use industry-standard security measures to protect your personal data. However, no online transmission or storage method is 100% secure.

Your Rights (GDPR & CCPA)

You have the right to:

Access the personal data we hold about you.
Correct or update your data.
Request deletion of your data (“Right to be Forgotten”).
Restrict or object to processing of your data.
Withdraw consent at any time for marketing communications.
Request a copy of your data in a portable format.
Under CCPA: Know what personal data is collected, request deletion, and opt-out of the sale of personal data (we do not sell personal data).

To exercise these rights, email us at info.senpaico@gmail.com with the subject “Privacy Request.”